We've worked on a lot of intranet redesigns, and there's one question we hear over and over: "Why is it so hard to find things on the intranet? And what can we do about it?"
To help answer that question, we conducted user research with employees of four companies to understand how they think about content related to human resources and benefits -- content that's common to most intranets and valuable to employees. It's not a one-size-fits-all solution, but it's a valuable starting point.
Want the details? Just provide us with your email address and you'll receive access to our baseline human resources IA and the research behind it.
