T-Mobile Wholesale empowers MVNOs, IoT innovators, and enterprise solution providers with one of the most advanced wireless networks in the U.S. But to match that scale and agility online, they needed a partner who could keep pace. That’s where we came in. As their long-term digital design and development partner, our role was to keep their WordPress-powered site fast, flexible, up-to-date, and future-proof.
Operating a large-scale, customer-facing website in a fast-moving digital environment takes more than one-time updates. It demands steady, proactive care. Plugins age, vulnerabilities surface, and messaging needs to evolve quickly. T-Mobile Wholesale wasn’t just looking for a vendor — they needed a partner who could anticipate challenges, respond quickly, and stay aligned with their evolving brand strategy.
We operated as an extension of the T-Mobile Wholesale team. Quarterly, we handled plugin updates, conducted vulnerability assessments, and addressed both minor threats and major risks.
Our team supported the strategy, design, content, and deployment of new pages, and refreshed existing ones as business priorities shifted. Navigation updates were collaborative and data-driven, ensuring the UX evolved alongside user behavior and business goals. We also conducted regular competitor analysis and site reviews to keep the site ahead of the curve.
On the technical side, we managed WordPress APIs, renewed site certificates, supported CRC record maintenance, and implemented user controls—such as auto-deleting inactive users and blocking suspicious domains.
We maintained Google Search Console, kept the sitemap up to date, and resolved issues ranging from broken forms to MFA and reCAPTCHA errors. Whether it was a quick copy edit or a complex backend fix, we delivered with speed, precision, and quality.
In a digital-first world, the difference between a good site and a great one lies in what users don’t see. Our ongoing partnership helped T-Mobile Wholesale stay secure, optimized, and always ready for what’s next.
","text":"More than just a signal — a digital pulse T-Mobile Wholesale empowers MVNOs, IoT innovators, and enterprise solution providers with one of the most advanced wireless networks in the U.S. But to match that scale and agility online, they needed a partner who could keep pace. That’s where we came in. As their long-term digital design and development partner, our role was to keep their WordPress-powered site fast, flexible, up-to-date, and future-proof. Maintenance = momentum Operating a large-scale, customer-facing website in a fast-moving digital environment takes more than one-time updates. It demands steady, proactive care. Plugins age, vulnerabilities surface, and messaging needs to evolve quickly. T-Mobile Wholesale wasn’t just looking for a vendor — they needed a partner who could anticipate challenges, respond quickly, and stay aligned with their evolving brand strategy. Page updates, plugins, and everything in between We operated as an extension of the T-Mobile Wholesale team. Quarterly, we handled plugin updates, conducted vulnerability assessments, and addressed both minor threats and major risks. Our team supported the strategy, design, content, and deployment of new pages, and refreshed existing ones as business priorities shifted. Navigation updates were collaborative and data-driven, ensuring the UX evolved alongside user behavior and business goals. We also conducted regular competitor analysis and site reviews to keep the site ahead of the curve. On the technical side, we managed WordPress APIs, renewed site certificates, supported CRC record maintenance, and implemented user controls—such as auto-deleting inactive users and blocking suspicious domains. We maintained Google Search Console, kept the sitemap up to date, and resolved issues ranging from broken forms to MFA and reCAPTCHA errors. Whether it was a quick copy edit or a complex backend fix, we delivered with speed, precision, and quality. A seamless experience In a digital-first world, the difference between a good site and a great one lies in what users don’t see. Our ongoing partnership helped T-Mobile Wholesale stay secure, optimized, and always ready for what’s next."},"case_study_spot_image":{"alt":null,"url":"https://images.prismic.io/levelfivesolutions/adlJQp1ZCF7ETGEU_case-study-t-mobile-sm.png?auto=compress%2Cformat&rect=0%2C0%2C680%2C680&w=525&h=525&fit=max&q=50"},"case_study_summary":{"html":"","text":""},"case_study_tagline":"A great site doesn’t stand still. Neither do we.","case_study_wide_image":{"alt":null,"url":"https://images.prismic.io/levelfivesolutions/adlJdp1ZCF7ETGEX_case-study-t-mobile.png?auto=compress%2Cformat&fit=max&q=50"},"case_study_title":{"text":"T-Mobile Wholesale"},"meta_description":"See how we helped T-Mobile Wholesale stay fast, secure, and up-to-date with ongoing WordPress support, UX improvements, and proactive site management.","meta_noindex":false,"meta_og_image":{"url":null},"meta_title":"T-Mobile Wholesale Website Support Case Study | Level Five"},"uid":"tmobile-wholesale"},"node":{"data":{"body":[{"id":"ad97f31f-0494-529b-a714-9c667f5ad23d","slice_type":"callout_box","primary":{"callout_box_body_text":{"html":"Adopt Kansas Kids (AKK) is part of the FosterAdopt Connect organization, which has been providing foster care and adoption services in Kansas and Missouri for more than two decades. AKK focuses specifically on matching children with adoptive families.
AKK uses a centralized database as the platform for the adoption process, which involves gathering and storing information — everything from personal narratives to completion of a family’s state-mandated requirements to adopt. But the system AKK was using was falling short of their needs. In addition, they wanted to upgrade their public website platform and tie it into their database to allow prospective families to inquire about children whose profiles are featured on the site.
Level Five worked with AKK to design a new, custom tool, the Child Family Matching System (CFMS). We completed an extensive requirements-gathering process, designed easy-to-use screens with clear messaging and instructions, and built the system from the ground up. With the ability to handle record-keeping, inquiry management, metrics dashboards, searching, and documentation tools, the CFMS met AKK’s needs in a way no off-the-shelf platform could. In addition, we migrated their public site content to an upgraded WordPress environment and integrated child profiles with the CFMS.
Technology is great, but ultimately, it’s meant to solve human problems. Even with less-than-optimal tools, the caring people at AKK were doing valuable and important work. But, by removing technical barriers, we helped them (and the agencies and families they support) refocus more energy on what really matters: matching kids with their “no matter what” families.
","text":"Meeting their match (in a good way) Adopt Kansas Kids (AKK) is part of the FosterAdopt Connect organization, which has been providing foster care and adoption services in Kansas and Missouri for more than two decades. AKK focuses specifically on matching children with adoptive families. An important goal, but an outdated tool AKK uses a centralized database as the platform for the adoption process, which involves gathering and storing information — everything from personal narratives to completion of a family’s state-mandated requirements to adopt. But the system AKK was using was falling short of their needs. In addition, they wanted to upgrade their public website platform and tie it into their database to allow prospective families to inquire about children whose profiles are featured on the site. Matching, by design … and development Level Five worked with AKK to design a new, custom tool, the Child Family Matching System (CFMS). We completed an extensive requirements-gathering process, designed easy-to-use screens with clear messaging and instructions, and built the system from the ground up. With the ability to handle record-keeping, inquiry management, metrics dashboards, searching, and documentation tools, the CFMS met AKK’s needs in a way no off-the-shelf platform could. In addition, we migrated their public site content to an upgraded WordPress environment and integrated child profiles with the CFMS. Focusing on what matters, no matter what Technology is great, but ultimately, it’s meant to solve human problems. Even with less-than-optimal tools, the caring people at AKK were doing valuable and important work. But, by removing technical barriers, we helped them (and the agencies and families they support) refocus more energy on what really matters: matching kids with their “no matter what” families. "},"case_study_spot_image":{"alt":null,"url":"https://images.prismic.io/levelfivesolutions/adlFQZ1ZCF7ETGDM_case-study-akk-sm.png?auto=compress%2Cformat&rect=0%2C0%2C680%2C680&w=525&h=525&fit=max&q=50"},"case_study_summary":{"html":"","text":""},"case_study_tagline":"A system to help find a \"no matter what\" family","case_study_wide_image":{"alt":null,"url":"https://images.prismic.io/levelfivesolutions/adlFQZ1ZCF7ETGDL_case-study-akk.png?auto=compress%2Cformat&fit=max&q=50"},"case_study_title":{"text":"Adopt Kansas Kids Child-Family Matching System"},"meta_description":"Level Five worked with AKK to design a new, custom tool, the Child Family Matching System (CFMS), that helps match kids with their \"no matter what\" family.","meta_noindex":false,"meta_og_image":{"url":null},"meta_title":"Adopt Kansas Kids CFMS | Level Five Solutions"},"uid":"akk-cfms"}}}, "staticQueryHashes": ["375640149","63159454"]}